Patty Bates-Ballard is Creative Director and Owner of WordSmooth, co-author of the new book, Navigating Diversity, and developer of the Socha learning series. Previously the Diversity Director for the Greater Dallas Community Relations Commission, she has worked in the field of multi-cultural relations for over 20 years. An advocate of respect for the earth and its people, Patty has written extensively on diversity, ecology, wellness, and politics. She also develops grant proposals and marketing materials for a wide range of care based, nonprofit organizations. Patty's experience as a conflict resolution specialist, diversity trainer, mediator and mother of two boys has helped her develop an honest and effective communication style that engages the listener. Her faith, combined with her involvement in civil rights efforts, has given her a deep appreciation and respect for diversity that informs all of her endeavors. Patty's Harvesting Respect  communications learning sessions helps school districts, corporations, governmental agencies and non-profits "Sow, Cultivate, and Harvest" their organizations' full potential. Patty earned degrees in Psychology and Philosophy from Austin College.
Jeanae Beal is the Senior Trainer for WordSmooth's Socha program. A presenter of the Socha programs since 2002, her career spans 30 years from teacher to elementary principal to a central level administrator all in public education. She worked for Dallas ISD for 14 years (the last six as a principal); Cambridge Public Schools in Cambridge, MA for one year as an assistant principal; and Duncanville ISD for 15 years (five as principal, ten years as central administrator – ranging from special education director to assistant superintendant).  As a volunteer with the Greater Dallas Community  Relations  Commission, she provided diversity training for a number of organizations in the Dallas/Ft. Worth area, including United Way, the City of Coppell and Mesquite ISD. Jeanae received her Bachelor of Science degree in Elementary  Education  from Stephen F. Austin University in Nacogdoches, Texas and her master degree from Prairie View A & M University. In her spare time Jeanae enjoys working out. Active in the Children’s Ministry at Friendship-West Baptist Church, her life goal is to make a positive difference in the lives of people.
The WordSmooth Team
David Bowling is an award winning speaker, Associate Trainer for WordSmooth and member of the diversity training team for the Resource Center of Dallas. After receiving a Bachelor’s degree in Communications from the University of Texas at Arlington, David pursued interests in the Radio Broadcasting Industry and Aviation. Although fun, these fields never satisfied his desire to make a difference in the world. Having grown up in various parts of the southern U.S., David witnessed and experienced first hand the mistreatment of individuals for no other reason than their gender, ethnicity or sexual orientation. As a board member of Mosaic Family Services, serving 1st generation immigrant clients from around the world in need of basic services, David developed and presented a training program on human trafficking. In 2008, David’s belief in the connectedness of all human beings and the inherent worth of every person, combined with his enjoyment of teaching, compelled him to begin a new career as a diversity educator. Smart, personable and funny, David connects with groups large and small. When he’s not contemplating the meaning of life, David enjoys playing golf, reading, cooking and attending cultural events with his friends.

For bios of additional members of our team, click on the photos below.
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The must-have diversity handbook by Patty Bates-Ballard and Gregory Smith: Navigating Diversity

WordSmooth is a leader in the fields of communication, inclusion, and diversity. We offer a full range of learning programs, writing, editing, and consulting services. 

The Harvesting Respect learning sessions by WordSmooth provide a pathway through the maze of leadership and professional development tools. 

After extensive research, we have identified respectful internal, interpersonal and organizational behaviors that, when combined, are core building blocks of a truly effective organization. The program infuses effectiveness training with a respect for diversity -- a unique and proven pathway designed to “Sow, Cultivate, and Harvest” your organization’s full potential.
Sheryl Taylor Thompson has over 20 years experience working with and for underrepresented and underserved groups.  She has worked in a variety of settings including academic, corporate, state, and local government.  Sheryl has helped a number of organizations meet their diverse marketing, employee, recruitment/ retention, and community relations needs. Sheryl's most recent work has focused on diversity/inclusion and cultural competence in the healthcare arena, including the development of strategic plans, guideline development, compliance recommenda- tions, education and training, and employee and community engagement. As a former Director of Cross Cultural Health, she worked on initiatives designed to help healthcare organizations better understand and communicate with multicultural and multilingual populations. Sheryl holds a Master of Public Health from the University of North Carolina at Chapel Hill, and a Bachelor of Arts from the University of Michigan at Ann Arbor. Mother to Leelynn, Sheryl also works as a childbirth educator and resource about choices available to new and expecting mothers.

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